TERMS & CONDITIONS

DEPOSITS:

You the client automatically agree to all the underlying terms & conditions of services when making a verbal or written agreement with any HGP-MEDIA STAFF.

All services are subject to a $50 non-refundable deposit, unless negotiated otherwise in the signed contract. This deposit will be applied to the total cost of any service the client chooses to reserve for a specific date. However if services are cancelled or rescheduled by the client prior to or on the date of service the client will forfeit the right to a refund of the deposit and a separate deposit must then be made by the client. No service negotiations will become valid until a deposit has been made by the client and a signed contact with stated terms has been signed.  Verbal agreements are upheld by this by our signed contract.

(PAYMENTS) ALL PAYMENTS ARE DUE ON RECEIPT. IN THE FORM OF CASH OR PAYPAL ONLY! NO EXCEPTIONS!

Payments "Due on receipt" are usually expected to be paid within 24-48hours of receipt.

(LATE PAYMENT FEE) A late payment fee of $50 will be applied and a new invoice will be sent out 3 days thereafter a "pay on receipt" payment has been deemed late. Any payment made after that my be subject to a late fee.

A $0.50 per mile (Portal-to-Portal) travel fee is required for all out of town shoots. (We are located in Salem NH) anywhere else is considered out of town.

Some packages may require a (50% up front deposit the day of production) Once the client signs the contract they will be responsible for half the total cost of production of such projects, Weddings & Lectures are included in this condition. If a client chooses to cancel production on the day of or prior to production a $50 fee will be taken from the 50% deposit and the client will be refunded the difference. All payments must be made in cash or pay-pal. A receipt will be given as conformation that the deposit was received.  

in the rare event that Hamilton Grey Productions cannot provide service for a client that has already booked a date and has already paid a deposit we will provide the client with a full refund of the deposit. Hamilton Grey Productions will make our best effort to not let this happen.

Before Hamilton Grey Productions can provide services a contract must be signed and agreed upon and a deposit must be made prior to the date of service. FLAT RATE OR HOURLY RATE MUST BE SPECIFIED PRIOR TO SERVICES.

NO HARD COPIES:

(NO HARD COPIES OF MEDIA WILL BE PROVIDED) This means NO DVDs or CDs. Only digital copies of your media will be provided via flash drive, SD card, Drop box services or Email. No hard prints of photographs will be provided.

PACKAGES ONLY:

The terms of service are based upon each shoot. Each shoot negotiation will be based on the abilities of Hamilton Grey Production and the needs of our clients. In the event that the client may request further services that go beyond the capabilities of Hamilton Grey Productions, we reserves the right to charge additional fees for services rendered but not provided in our verbal or written agreement of services. Client expectations may vary based upon on the varying projects, production results may vary as well based on equipment and the staff of Hamilton Grey Productions/ HGPMEDIA.

Quality of Service:

At Hamilton Grey Productions we provide high quality media at low budget prices, however the quality may vary upon requests made by the client as we provide services for clients with small budgets. In order to keep our cost low we may use some equipment that might not meet the industry standard for some projects. However we may also use equipment that goes far beyond the standard for some projects. 

Our sources:

Hamilton Grey Productions will do our personal best to provide the client with the media they request. In the rare event that a client makes a request that Hamilton Grey Productions may not have the capability of meeting we may outsource a project to a company or individual that can meet the client’s needs "This means the client will be responsible for the extra cost involved". If this happens the client will be responsible for any expenses incurred by these outside services and the client will be notified of this taking place and they will have the right to agree to the outsourced services or decline these services. A separate contract may be issued for this case.   

Specifics of service & contracts:

Hamilton Grey Productions will provide services exactly as specified in our numbered Packages as provided in our (details) section of each package. Any services required by our clients that are not specified in our Package descriptions will be subject to an agreed upon additional fee and enforced by a new contract or an extension of an existing contract. Note that not all requests from our clients can be met but we will make our best efforts to provide our clients with the best services that we are capable of providing. 

Any signed contract regarding services provided by Hamilton Grey Productions will be subject to the limitations provided within the package details section of each packages available for on our website www.hgpmedia.com If for any reason the client feels that they did not get what they wanted or has changed their mind after the services have begun, the client will be fully bound to comply with these terms & conditions of service along with the services of their signed contract if modified or unmodified. NO REFUNDS WILL BE MADE FOR (PRODUCTION SERVICES THAT HAVE ALREADY TAKEN PLACE) NO EXCEPTIONS.   

In the signed contract you will be asked if you have read the terms & conditions of services when acquiring services from Hamilton Grey Productions. You automatically agree to ALL the terms and conditions on our website when contacting us via the www.hgpmedia.com website or signing our contract or speaking with Jonathan Grey from HGPMEDIA. When you sign any contract regarding services from Hamilton Grey Productions you will automatically be bound to these terms and conditions as they are clearly posted on our website www.hgpmedia.com when selecting a package or filling out any forms.  Terms of service are subject to change, However if the client request services through www.hgpmedia.com there will be a terms & conditions box available to be checked upon contacting HGPMEDIA/Hamilton Grey Productions thought this website.

By contacting us via this website the client will automatically agrees to these terms & conditions,

(All deposits are non-refundable) unless HGPmedia cancels or denies services.   

Note that services are bound to the details provided in each package, however if any additional requests are made by the client that fall outside of the details of their selected package after signing the original contract and for any reason cannot be met by Hamilton Grey Productions, Hamilton Grey Productions will not be required to provide any additional services requested by the client without a newly signed contract describing said additional services requested and rates. If the client does not wish to continue services after attempting to acquire these additional services outside of the original contract and not provided in the package details selected in their originally signed contract the client may be subject to forfeiture of their deposit and or required to provide full or partial payment for any services in the signed contract even if no services have begun. However this part of the terms & conditions are subject to the will of Hamilton Grey Productions. It is expected that these terms & conditions are reviewed by the client before contacting Hamilton Grey Productions/HGP Media for services.

Liabilities:

Hamilton Grey Productions is not responsible for any accidental damage to a filming location, personal property of a client, injury or death of a client or a film subject, client or client property.

You the written or verbally agreed client requesting services will be responsible for replacement of any damaged equipment owned by HGPMEDIA/Hamilton Grey Productions if the equipment was damaged during filming or if someone involved in your project accidentally or purposely damaged or steals any equipment belonging to HGPMEDIA/Hamilton Grey Productions.

Hamilton Grey Productions uses royalty free music upon the request of our client however it is the clients responsibility to gather copyright permission if required by law for a specific musical piece, Creative Commons license, or other permissions may come into play, Hamilton Grey Productions is not responsible for any of this process. We provide a link to the most well known royalty free music website on our website and suggest choosing a piece from that particular website if you are unsure of the permissions you'll need.

OUR MUSIC:

Hamilton Grey Productions can compose original music for your video, Radio commercial or narration needs. We also provide voice over acting for eBooks and Narration for other projects. Once you purchase and pay for audio created and customized for your needs from Hamilton Grey Productions, you (the client) will be the sole owner of said custom music,narration etc no exceptions period.

If in certain situations music or video is provided to you (the client) for free, you the client will have limited permission to use this footage, music, narration etc. However Hamilton Grey Productions will own the full rights to this footage, music, narration etc and may refuse permission of continued use by the client, person or persons, that were previously allowed to use said footage, music, narration without payment at anytime. Notice of termination of continuation of use or a cease and desist will be provided to this individual in possession of or using said material. This can happen in rare cases when royalty free footage, music etc rights are purchased from Hamilton Grey Productions by a paying client. Its best to pay for all footage, music, narration etc in advance and to have a signed contract with Hamilton Grey Productions/ HGP MEDIA.

Agreement:

Upon requesting ANY service from Hamilton Grey Productions on this website, you the client automatically agree to all the terms and conditions listed above and will be legally bound by these terms & conditions by Hamilton Grey Productions. Once a client contacts Hamilton Grey Productions/HGPMEDIA through this website it will be assumed that said clients has read, understood & agreed to the terms & conditions listed above. These terms are clearly stated and accessible for all guests visiting this site. Hamilton Grey Productions reserves the right to break any contract, arrangement or agreement with any client at anytime. Hamilton Grey Productions has the right to deny services to any individual/client prior to or after any contract has been signed without explanation. Hamilton Grey Productions is not legally obligated to provide services that go outside of any agreed upon contact nor is Hamilton Grey Production required to fulfill any signed contact. Hamilton Grey Productions can terminate any part of any contract at anytime. All contracts, agreed upon services and or negotiated services are subject to the will of Hamilton Grey Productions. You the client understand and agree to abide by the terms and conditions on this website and understand that these terms and conditions are in place so that Hamilton Grey Productions can receive payment for any and all services provided to any client that has requested services rather complete or incomplete. If the client is not 100% satisfied with any services provided by Hamilton Grey Productions the client will still be responsible for abiding to the contact provided by Hamilton Grey Productions and the terms and conditions stated here. These terms and conditions are subject to change at anytime, Sales, coupons, and any discounted services are subject to change at anytime without notice via will of Hamilton Grey Productions. prices for packages for audio, Video, Digitalization and 360 Photo and video services are subject to change by the will of Hamilton Grey Productions at anytime without notice. 

Once services have been provided by any member of HGPMEDIA/Hamilton Grey Productions, regardless of signed contract, said client will be 100% responsible for payment of received services whether hourly or flat rate have been specified of not hourly rates will apply to this condition. You the client agree to pay for services whether verbal or written agreements have taken place. All agreements are binding as it is assumed that the client has taken the time to read, understand and agree to these terms and conditions via the website or verbal interaction with HGPMEDIA/Hamilton Grey Productions staff. No services will start without this condition being in play.

Minimum hourly rate is $50 per hour. This rate is a full rate and is not modifiable by minutes or seconds.  All Jobs have a (1) hour minimum. Whether services are provided for 5 Minutes or 59 minutes the full hourly rate of $50 will apply.

If a shoot is based on location and HGP-MEDIA Staff shows up to said location and the client cancels the shoot at that time, you the client will be responsible for the Portal-to-portal travel fee of $0.50 per mile and the minimum service fee for 1 hour of service which is $50. That means you will pay the Portal-to-Portal fee plus 1 hour of time.   The break down is simple. If we drive 50 miles to a shoot you will pay $25 for the portal to portal fee and then a fee of $50 which is the 1 hour minimum service fee for a total of $75.00.